About Us

Delivery

Our standard delivery is £2.95 per order (3-5 working days), or express delivery is £4.95 (1-3 working days) to UK mainland postcodes. In rare circumstances, your delivery may be delayed and we will notify you as soon as possible if this is the case.

Returns

We hope you love your purchase from us, however if the item is unsuitable you are welcome to return it within 14 days of delivery. You can request a return by contacting us via email. Our return address can be found at the bottom of this page. The conditions of the return are listed below.

1) The items must be unopened, in the original packaging

2) Items cannot be used or damaged by yourself in any way

3) Goods must be returned within 14 working days after the return has been authorised

4) Any “free gifts” must also be returned with the unwanted item

5) Return postage would be at your own cost and risk 

Once the item has been returned to us, we will refund the item price back to you via the original payment method. Please note the shipping charge and return postage cost will not be refunded and if the above conditions are not met, your return may be rejected and returned to you at your own cost.

Damaged / Incorrect Items

We pride ourselves in the quality of the items we sell and we are sure you will too. In the rare occasions of receiving a faulty/incorrect item, please contact us using the email address below and a member of our team will work with you to resolve the issue. Please note you have up to 14 days to report a faulty/incorrect item to us. Please inspect the item prior to use and contact us if the item is faulty or incorrect. If an incorrect item has not been checked until after it has been washed/used, the return would not be accepted.

Email signaturetextilesbolton@gmail.com

Phone 07745760611

Return Address:
Signature Textiles
Shop 2
Ashburner Street
Bolton
BL1 1TJ